COMPLIMENTARY SHIPPING ON ALL ORDERS OVER $50

Shipping & Returns.

Fast, reliable delivery and a 30-day money-back guarantee. No fine print.

Delivery Details

Shipping Information.

All orders are processed and fulfilled from our fulfillment center within 1–2 business days.

Standard Shipping

3–5 business days via USPS or UPS. Free on orders over $50. Flat $4.99 on orders under $50.

Expedited Shipping

2-business-day delivery available at checkout. Rates calculated based on order weight and destination.

Order Processing

Orders placed before 2pm EST Monday–Friday are processed same day. Weekend orders ship the following Monday.

Our Guarantee

30-Day Money-Back Guarantee.

We stand behind every product we make. If you're not completely satisfied, we'll make it right.

Return Window

You have 30 days from your delivery date to request a return or exchange. No questions asked.

Return Condition

Products must be in original packaging and at least 50% full to qualify for a full refund. Opened products are accepted.

Refund Process

Refunds are processed within 5–7 business days of receiving your return. Original shipping costs are non-refundable.

Shipping & Returns

Common Questions.

Yes. Standard shipping is free on all orders over $50. Orders under $50 ship for a flat $4.99 via USPS or UPS.

You'll receive a shipping confirmation email with a tracking number as soon as your order ships — typically within 1–2 business days of placing your order.

Currently we ship within the United States only. International shipping is on our roadmap for 2026. Join our email list to be notified when it launches.

If your order arrives damaged, please contact us at support@getnushroom.com within 48 hours with a photo of the damage. We'll send a replacement at no cost to you, no return required.

Email support@getnushroom.com with your order number and reason for return. We'll send you a prepaid return label and process your refund within 5–7 business days of receiving your package.